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Science Forum Index » Electronics - Repair Forum » SquareTrade
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| UCLAN |
 Posted: Thu Feb 15, 2007 2:57 am |
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Anybody got info on the "SquareTrade" warranty service? I bought a new
VCR on ebay, and have been getting emails about a $19.99 3-year extended
warranty. Are they legit? |
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| bz |
| Posted: Thu Feb 15, 2007 3:41 am |
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UCLAN <nomail@thanks.org> wrote in news:evTAh.28892$KW3.13354@newsfe17.phx:
Quote: Anybody got info on the "SquareTrade" warranty service? I bought a new
VCR on ebay, and have been getting emails about a $19.99 3-year extended
warranty. Are they legit?
They sound like spammers (you didn't request or authorize them to e-mail you
did you?).
Do you really want to do business with spammers?
See the Boulder Pledge.
http://en.wikipedia.org/wiki/Boulder_Pledge
--
bz 73 de N5BZ k
please pardon my infinite ignorance, the set-of-things-I-do-not-know is an
infinite set.
bz+ser@ch100-5.chem.lsu.edu remove ch100-5 to avoid spam trap |
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| bz |
| Posted: Thu Feb 15, 2007 11:23 am |
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UCLAN <nomail@thanks.org> wrote in news:Tn3Bh.14685$YK6.7636@newsfe06.phx:
Quote: bz wrote:
Anybody got info on the "SquareTrade" warranty service? I bought a new
VCR on ebay, and have been getting emails about a $19.99 3-year
extended warranty. Are they legit?
They sound like spammers (you didn't request or authorize them to
e-mail you did you?).
The initial email was sent by the selling vendor as an agent for
"SquareTrade."
Do you really want to do business with spammers?
As a rule, NO! But I don't *really* consider email from a vendor
I purchased a product from as SPAM.
Was it from the vendor that sold you the product? If so, it is probably
'legal spam'.
Quote: This seems to be organized by
ebay.
or someone harvested your e-mail address from ebay?
--
bz 73 de N5BZ k
please pardon my infinite ignorance, the set-of-things-I-do-not-know is an
infinite set.
bz+ser@ch100-5.chem.lsu.edu remove ch100-5 to avoid spam trap |
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| Homer J Simpson |
| Posted: Thu Feb 15, 2007 3:27 pm |
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"UCLAN" <nomail@thanks.org> wrote in message
news:evTAh.28892$KW3.13354@newsfe17.phx...
Quote: Anybody got info on the "SquareTrade" warranty service? I bought a new
VCR on ebay, and have been getting emails about a $19.99 3-year extended
warranty. Are they legit?
It depends on your definition of legit.
If the seller is good you don't need it.
If the seller is bad it won't help.
BTW, Radio Shack once offered me a $5 warranty on a $1 mouse pad. |
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| UCLAN |
| Posted: Thu Feb 15, 2007 4:28 pm |
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bz wrote:
Quote: Anybody got info on the "SquareTrade" warranty service? I bought a new
VCR on ebay, and have been getting emails about a $19.99 3-year extended
warranty. Are they legit?
They sound like spammers (you didn't request or authorize them to e-mail you
did you?).
The initial email was sent by the selling vendor as an agent for
"SquareTrade."
Quote: Do you really want to do business with spammers?
As a rule, NO! But I don't *really* consider email from a vendor
I purchased a product from as SPAM. This seems to be organized by
ebay. |
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| UCLAN |
| Posted: Thu Feb 15, 2007 4:38 pm |
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Homer J Simpson wrote:
Quote: Anybody got info on the "SquareTrade" warranty service? I bought a new
VCR on ebay, and have been getting emails about a $19.99 3-year extended
warranty. Are they legit?
It depends on your definition of legit.
If the seller is good you don't need it.
If the seller is bad it won't help.
The seller of a product is rarely involved with warranty service,
especially when the product was purchased mail-order. The manufacturer
is responsible for warranty satisfaction.
Quote: BTW, Radio Shack once offered me a $5 warranty on a $1 mouse pad.
$19.99 for a 3-year warranty on a VCR seems like a good deal depending
on the terms. I read the Service Agreement at SquareTrade's site, and
I am not impressed. Too many loop-holes for them.
That is why I asked for others opinions on what type of a company they
are (ie. do they constantly use these loop-holes?) |
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| Homer J Simpson |
| Posted: Thu Feb 15, 2007 6:11 pm |
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"UCLAN" <nomail@thanks.org> wrote in message
news:lx3Bh.14686$YK6.9721@newsfe06.phx...
Quote: The seller of a product is rarely involved with warranty service,
especially when the product was purchased mail-order. The manufacturer
is responsible for warranty satisfaction.
That is why I asked for others opinions on what type of a company they
are (ie. do they constantly use these loop-holes?)
I know of no happy SquareTrade customers. In and of itself that isn't enough
to condemn them but still . . . . |
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| UCLAN |
| Posted: Fri Feb 16, 2007 3:06 am |
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Homer J Simpson wrote:
Quote: The seller of a product is rarely involved with warranty service,
especially when the product was purchased mail-order. The manufacturer
is responsible for warranty satisfaction.
That is why I asked for others opinions on what type of a company they
are (ie. do they constantly use these loop-holes?)
I know of no happy SquareTrade customers. In and of itself that isn't enough
to condemn them but still . . . .
Ah, but do you know of any *unhappy* SquareTrade customers? Or do you
just not know ANY SquareTrade customers, period? |
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| UCLAN |
| Posted: Fri Feb 16, 2007 3:14 am |
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bz wrote:
Quote: Was it from the vendor that sold you the product? If so, it is probably
'legal spam'.
This seems to be organized by
ebay.
or someone harvested your e-mail address from ebay?
Nothing quite that sinister.
Ebay marketplace vendor "ABC" sells a product. A few days after
receiving the product, consumer gets email from vendor "ABC" saying
"...have we got a idea for you." Methinks "SquareTrade" has a deal
with multiple marketplace vendors on ebay. |
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| Homer J Simpson |
| Posted: Fri Feb 16, 2007 3:34 am |
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"UCLAN" <nomail@thanks.org> wrote in message
news:1KcBh.28970$KW3.6256@newsfe17.phx...
Quote: I know of no happy SquareTrade customers. In and of itself that isn't
enough to condemn them but still . . . .
Ah, but do you know of any *unhappy* SquareTrade customers? Or do you
just not know ANY SquareTrade customers, period?
My own experience with ST and the experience of those I have contacted has
been universally dissatisfactory.
YMMV. But don't count on it. |
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| bz |
| Posted: Fri Feb 16, 2007 4:09 am |
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UCLAN <nomail@thanks.org> wrote in news:NQcBh.28971$KW3.14564@newsfe17.phx:
Quote: bz wrote:
Was it from the vendor that sold you the product? If so, it is probably
'legal spam'.
This seems to be organized by
ebay.
or someone harvested your e-mail address from ebay?
Nothing quite that sinister.
Ebay marketplace vendor "ABC" sells a product. A few days after
receiving the product, consumer gets email from vendor "ABC" saying
"...have we got a idea for you." Methinks "SquareTrade" has a deal
with multiple marketplace vendors on ebay.
So ebay appears to be a spammer supporter. [unless you checked a little
'spam me for free' box when you joined ebay or when you bought from vendor
"ABC".{you should NOT have to UNCHECK any boxes, they should default to 'do
NOT spam me' and require an affirmative action on your part to check them}]
Permission to e-mail me is NOT transferable nor open ended.
If I give company ABC permission to mail me, it is limited to products that
THEY sell and that I have told them I am interested in hearing about.
If they ASSUME I want any email from them (or their 'associates'), other
than directly related to my particular order, that will be the LAST order
they ever get from me.
I use 'tagged' email addresses or use 'www.spammotel.org' to generate a
unique address so that I KNOW to whom the address was given.
If they missuse it, they 'abuse' my trust and I want nothing more to do
with them.
If we make clear to ALL vendors that we will act this way, they WILL get
the message and stop spamming.
--
bz 73 de N5BZ k
please pardon my infinite ignorance, the set-of-things-I-do-not-know is an
infinite set.
bz+ser@ch100-5.chem.lsu.edu remove ch100-5 to avoid spam trap |
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| UCLAN |
| Posted: Fri Feb 16, 2007 2:36 pm |
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bz wrote:
Quote: Ebay marketplace vendor "ABC" sells a product. A few days after
receiving the product, consumer gets email from vendor "ABC" saying
"...have we got a idea for you." Methinks "SquareTrade" has a deal
with multiple marketplace vendors on ebay.
So ebay appears to be a spammer supporter. [unless you checked a little
'spam me for free' box when you joined ebay or when you bought from vendor
"ABC".{you should NOT have to UNCHECK any boxes, they should default to 'do
NOT spam me' and require an affirmative action on your part to check them}]
In which alternate reality do you reside? |
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| UCLAN |
| Posted: Fri Feb 16, 2007 2:38 pm |
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Homer J Simpson wrote:
Quote: Ah, but do you know of any *unhappy* SquareTrade customers? Or do you
just not know ANY SquareTrade customers, period?
My own experience with ST and the experience of those I have contacted has
been universally dissatisfactory.
Specifics? What did you experience? |
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| Homer J Simpson |
| Posted: Fri Feb 16, 2007 2:53 pm |
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"UCLAN" <nomail@thanks.org> wrote in message
news:GSmBh.39353$D03.4477@newsfe13.phx...
Quote: Homer J Simpson wrote:
Ah, but do you know of any *unhappy* SquareTrade customers? Or do you
just not know ANY SquareTrade customers, period?
My own experience with ST and the experience of those I have contacted
has been universally dissatisfactory.
Specifics? What did you experience?
Guy had the ST symbol on his listings, but refused to negotiate at all and
the amount was less than $25 so I saw no point paying $25 for more 'help'.
http://groups.yahoo.com/group/Bad-eBay-Sellers/ has more tales.
I got together with other unhappy 'customers' and drove him off eBay. |
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| William R. Walsh |
| Posted: Fri Feb 16, 2007 10:04 pm |
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Hi!
Quote: BTW, Radio Shack once offered me a $5 warranty on a $1 mouse pad.
What you needed to do was to figure out how to get six replacement mouse
pads out of the deal.
(Yes, I'm kidding.)
William |
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