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Lloyd E. Sponenburgh
Posted: Fri Mar 28, 2008 2:23 pm
Guest
"Rob Fraser" <FraserRacing"AT"RobFraser.Net> fired this volley in
news:zbadnfMSHsLFpnDanZ2dnUVZ_sWdnZ2d@comcast.com:

Quote:
I have been all over the U.S. and hit a
lot of them but never had a problem with cash and not even mentioning
that I had an active account. *I will now given the price break thanks
to McMaster's disaster*

Rob, one of the things I've noticed is, if you come in with a logo'd
shirt, they don't even ask. But just so you understand, they've always
accepted cash, checks, cards at the will-call counter. They just refused
to sell to non-business customers, and retail walk-ins.

As recently as six months ago, I had a non-business friend turned away at
the Daytona store for a pool pump motor replacement. I figure certainly
you've dealt with the Daytona branch before. At least the last time I
was physically in the store, they had a sign on the front door that said,
"wholesale only".

Yet, they don't ask anything about business affiliations on the web site,
and the prices are the same or lower. And instead of those goofy flyer
sales on things nobody would buy anyway, they offer regular specials on
all sorts of common gear.

LLoyd
Stuart & Kathryn Fields
Posted: Fri Mar 28, 2008 6:02 pm
Guest
"Lloyd E. Sponenburgh" <lloydspinsidemindspring.com> wrote in message
news:Xns9A6F87AD6625Flloydspmindspringcom@216.168.3.70...
Quote:
Ignoramus17370 <ignoramus17370@NOSPAM.17370.invalid> fired this volley
in news:xJydnZgjxfmwu3DanZ2dnUVZ_gWdnZ2d@giganews.com:


Thanks Rob. One day I will go. I have a McMaster account, but I have
Grainger just 2 miles from home. If they can serve little guys like
me, (with a S corp) I will be interested,.

Most Grainger stores won't deal with you unless you can present a business
license or permit on your first visit. They are strictly wholesale. A
few
stores do "under the table" retail transactions, when they know the
tradesmen they're dealing with.

LLoyd

Whew at Grainger's "Wholesale" prices, who are their retailers? Must be
Snap On and Gucci.
Richard J Kinch
Posted: Fri Mar 28, 2008 6:47 pm
Guest
Lloyd E. Sponenburgh writes:

Quote:
It most certainly IS true in this part of the country.

There was a period in the late 1990s dot-com euphoria, when Granger's
Web site was new, that they granted new accounts to anyone over the Web,
even though applying in-person would be rejected without a state sales
tax resale certificate or trade license. This was one of those things
that made it seem like the Internet was really going to change the
world! But I suppose that aspect of the bubble has long ago burst along
with the rest of the bubble.

I suspect Grainger's main motivation for the "no retail" pretension is
to fulfill tradesmen's expectations that they have privileged sources
for things that their customer's can't get. It adds a kind of value to
their merchandise if sales are restricted, since you then as a tradesman
can inflict yet another middleman retail markup on your helpless
customers.

An example would be an HVAC contactor that everybody in Florida needs
every once in a while on their A/C compressor. You won't find it at
Home Depot or Lowes, and its the kind of thing that Grainger excels at.
A repair that a knowledgeable DIYer could handle is thus turned into a
$200 service call.

Of course Graingers sells "wholesale" contactors at about 4X the actual
wholesale price. More like retail to the can't-be-bothered trade.

They also do a major business with government and schools, which are
worse than DIYers when comes to misusing parts.
Rob Fraser
Posted: Fri Mar 28, 2008 7:26 pm
Guest
"Stuart & Kathryn Fields" <sfkf@iwvisp.com> wrote in message
news:6ZSdnaR_WZiD5HDanZ2dnUVZ_uKpnZ2d@iwvisp.com...
Quote:

"Lloyd E. Sponenburgh" <lloydspinsidemindspring.com> wrote in message
news:Xns9A6F87AD6625Flloydspmindspringcom@216.168.3.70...
Ignoramus17370 <ignoramus17370@NOSPAM.17370.invalid> fired this volley
in news:xJydnZgjxfmwu3DanZ2dnUVZ_gWdnZ2d@giganews.com:


Thanks Rob. One day I will go. I have a McMaster account, but I have
Grainger just 2 miles from home. If they can serve little guys like
me, (with a S corp) I will be interested,.

Most Grainger stores won't deal with you unless you can present a
business
license or permit on your first visit. They are strictly wholesale. A
few
stores do "under the table" retail transactions, when they know the
tradesmen they're dealing with.

LLoyd

Whew at Grainger's "Wholesale" prices, who are their retailers? Must be
Snap On and Gucci.


HEY- You leave Snap-on alone!!! They rape me weekly and it's the one bill I
don't mind paying! :)


Rob


Fraser Competition Engines
Chicago, IL.
DoN. Nichols
Posted: Fri Mar 28, 2008 10:14 pm
Guest
On 2008-03-28, Rob Fraser <FraserRacing> wrote:
Quote:

"Lloyd E. Sponenburgh" <lloydspinsidemindspring.com> wrote in message
news:Xns9A6F87AD6625Flloydspmindspringcom@216.168.3.70...
Ignoramus17370 <ignoramus17370@NOSPAM.17370.invalid> fired this volley
in news:xJydnZgjxfmwu3DanZ2dnUVZ_gWdnZ2d@giganews.com:


Thanks Rob. One day I will go. I have a McMaster account, but I have
Grainger just 2 miles from home. If they can serve little guys like
me, (with a S corp) I will be interested,.

Most Grainger stores won't deal with you unless you can present a business
license or permit on your first visit. They are strictly wholesale. A

[ ... ]

Quote:
That is simply not true. I send people there all the time and they never
have problems. I may be elsewhere but all the stores I have been in and it's
a lot traveling on the racing circuit reinforces my retort.

They have refused to do business with me as an individual. They
said that if I could show a business card or a business license, they
could then deal with me. Since MSC happily ships to me (typical next
day arrival), and ships a massive catalog every year (plus the monthly
flyers) I figure that I can do without the hassle of a company which
makes such demands to get my business. FWIW, this is in Northern VA.

Enjoy,
DoN.

--
Email: <dnichols@d-and-d.com> | Voice (all times): (703) 938-4564
(too) near Washington D.C. | http://www.d-and-d.com/dnichols/DoN.html
--- Black Holes are where God is dividing by zero ---
RoyJ
Posted: Fri Mar 28, 2008 10:23 pm
Guest
What's wrong with going to the local print shop and doing up some
business cards? "Don Nichols Construction Services" out to do the trick.
$20 or so, they come in handy for buying stuff when it's over priced.
Just give them your card with a 'call me if it doesn't sell'.

DoN. Nichols wrote:
Quote:
On 2008-03-28, Rob Fraser <FraserRacing> wrote:
"Lloyd E. Sponenburgh" <lloydspinsidemindspring.com> wrote in message
news:Xns9A6F87AD6625Flloydspmindspringcom@216.168.3.70...
Ignoramus17370 <ignoramus17370@NOSPAM.17370.invalid> fired this volley
in news:xJydnZgjxfmwu3DanZ2dnUVZ_gWdnZ2d@giganews.com:


Thanks Rob. One day I will go. I have a McMaster account, but I have
Grainger just 2 miles from home. If they can serve little guys like
me, (with a S corp) I will be interested,.
Most Grainger stores won't deal with you unless you can present a business
license or permit on your first visit. They are strictly wholesale. A

[ ... ]

That is simply not true. I send people there all the time and they never
have problems. I may be elsewhere but all the stores I have been in and it's
a lot traveling on the racing circuit reinforces my retort.

They have refused to do business with me as an individual. They
said that if I could show a business card or a business license, they
could then deal with me. Since MSC happily ships to me (typical next
day arrival), and ships a massive catalog every year (plus the monthly
flyers) I figure that I can do without the hassle of a company which
makes such demands to get my business. FWIW, this is in Northern VA.

Enjoy,
DoN.
DoN. Nichols
Posted: Sat Mar 29, 2008 12:31 am
Guest
On 2008-03-29, RoyJ <spamless@microsoft.net> wrote:
Quote:
What's wrong with going to the local print shop and doing up some
business cards? "Don Nichols Construction Services" out to do the trick.
$20 or so, they come in handy for buying stuff when it's over priced.
Just give them your card with a 'call me if it doesn't sell'.

Mostly because I don't like being a fake.

I guess that I could do some up as D and D Data, since we have
that as a company name -- from when we used to do address lists for
performers.

Enjoy,
DoN.

--
Email: <dnichols@d-and-d.com> | Voice (all times): (703) 938-4564
(too) near Washington D.C. | http://www.d-and-d.com/dnichols/DoN.html
--- Black Holes are where God is dividing by zero ---
William Noble
Posted: Sat Mar 29, 2008 1:26 am
Guest
"Lloyd E. Sponenburgh" <lloydspinsidemindspring.com> wrote in message
news:Xns9A6F87AD6625Flloydspmindspringcom@216.168.3.70...

Quote:
Most Grainger stores won't deal with you unless you can present a business
license or permit on your first visit. They are strictly wholesale. A
few
stores do "under the table" retail transactions, when they know the
tradesmen they're dealing with.

LLoyd

Nonsense - go to their web site, create an internet account, place your
order for pickup at the store, PRINT OUT YOUR ORDER CONFIRMATION (or they
can't find it) and go in - the last time I did this (a bit over a week ago),
I forgot the internet order number, so they just created a temporary
"courtesy account" for me and gave me my stuff



--
Posted via a free Usenet account from http://www.teranews.com
Gunner
Posted: Sat Mar 29, 2008 1:44 am
Guest
On Fri, 28 Mar 2008 16:02:53 -0700, "Stuart & Kathryn Fields"
<sfkf@iwvisp.com> wrote:

Quote:

"Lloyd E. Sponenburgh" <lloydspinsidemindspring.com> wrote in message
news:Xns9A6F87AD6625Flloydspmindspringcom@216.168.3.70...
Ignoramus17370 <ignoramus17370@NOSPAM.17370.invalid> fired this volley
in news:xJydnZgjxfmwu3DanZ2dnUVZ_gWdnZ2d@giganews.com:


Thanks Rob. One day I will go. I have a McMaster account, but I have
Grainger just 2 miles from home. If they can serve little guys like
me, (with a S corp) I will be interested,.

Most Grainger stores won't deal with you unless you can present a business
license or permit on your first visit. They are strictly wholesale. A
few
stores do "under the table" retail transactions, when they know the
tradesmen they're dealing with.

LLoyd

Whew at Grainger's "Wholesale" prices, who are their retailers? Must be
Snap On and Gucci.

Indeed.


I seldom shop at Graingers for much of anything. I find Ace Hardware
to be cheaper...cringe....

Gunner
Gunner
Posted: Sat Mar 29, 2008 1:53 am
Guest
On Fri, 28 Mar 2008 22:23:56 -0500, RoyJ <spamless@microsoft.net>
wrote:

Quote:
What's wrong with going to the local print shop and doing up some
business cards? "Don Nichols Construction Services" out to do the trick.
$20 or so, they come in handy for buying stuff when it's over priced.
Just give them your card with a 'call me if it doesn't sell'.


http://www.vistaprint.com/

I highly recommend them. Tis where I get all my cards.

They spam me once a week with specials, but Ive got em on block..so I
never see the spam.

They have a very NIFTY online design center that allows you to design
your own cards, using their large! library of graphics or your own.

http://www.vistaprint.com/vp/ns/gallery.aspx?g=9


The cards cost about $12 delivered for 250 and are on very nice card
stock.
They can print both sides. I let em put their free ad on the back,
makes a nice note area..good thinking on their part.


Gunner
Maxwell
Posted: Sat Mar 29, 2008 9:03 am
Guest
"DoN. Nichols" <dnichols@d-and-d.com> wrote in message
news:slrnfurl1a.rsb.dnichols@Katana.d-and-d.com...
Quote:
On 2008-03-29, RoyJ <spamless@microsoft.net> wrote:
What's wrong with going to the local print shop and doing up some
business cards? "Don Nichols Construction Services" out to do the trick.
$20 or so, they come in handy for buying stuff when it's over priced.
Just give them your card with a 'call me if it doesn't sell'.

Mostly because I don't like being a fake.

I guess that I could do some up as D and D Data, since we have
that as a company name -- from when we used to do address lists for
performers.


Or just do one card on the PC. I don't think they really car, as long as you
give them some excuse to see to you.
Maxwell
Posted: Sat Mar 29, 2008 9:06 am
Guest
"Leon Fisk" <lfisk@no.spam.iserv.net> wrote in message
news:f5hqu3tamp2mocccfcbrmjgtlq3b80mnfc@4ax.com...
Quote:
On Fri, 28 Mar 2008 17:19:36 -0000, "Lloyd E. Sponenburgh"
lloydspinsidemindspring.com> wrote:

Ignoramus17370 <ignoramus17370@NOSPAM.17370.invalid> fired this volley
in news:xJydnZgjxfmwu3DanZ2dnUVZ_gWdnZ2d@giganews.com:


Thanks Rob. One day I will go. I have a McMaster account, but I have
Grainger just 2 miles from home. If they can serve little guys like
me, (with a S corp) I will be interested,.

Most Grainger stores won't deal with you unless you can present a business
license or permit on your first visit. They are strictly wholesale. A
few
stores do "under the table" retail transactions, when they know the
tradesmen they're dealing with.

LLoyd

I don't know about elsewhere, but here in Michigan if you
are a Michigan Farm Bureau member you can buy from Grainger
via a special account. I did this a couple times while I
still had FMB membership and the last time I checked this
was still valid.


I think many corporations arrange things like this. A good friend of mine
is retired from American Airlines, and can buy at their discount because of
AA purchasing arrangement with Grainger.
Drew McEachren
Posted: Mon Mar 31, 2008 1:41 am
Guest
Amen Mr. Fraser:

I own and operate a fab shop, and as you stated before "I work hard for
my money/customers and I expect/demand the same from my vendors. I have had
the same feeling as you about McMaster Carr for quite awhile. FUCK THEM. I
have suppliers with whom I do similar volumes (some more, some less) as you
mention and if I ever came across the attitude that you speak of, I am more
than happy to cut them free. Like you say; if their piss poor attitudes
unwittingly give you better advantages towards your bottom line via their
competitors, then boo hoo for them. It's just good business. Come to think
of it, I actually won't deal with a local supplier that is unwilling to send
an outside/industrial sales rep to my premises regularly. I don't have time
to be constantly running out for this and that. Deliver it, deliver it now,
and deliver it free. Thank you very much; in return I will pay my bill on
time, and continue to do business with you. Everyone happy? Good.

As for the letter to the CEO, why waste your time and raise your blood
pressure even more. You, I believe have gotten your satisfaction by
shouting at that dumb bitch, (don't get me wrong, I like to kill the
messenger too!) and in turn relieved them of minimum $10K annually. In
addition, you have also advertised for them on this forum (as well as other
places I'm sure). How does that saying go? Something about pissed off
people talking to lots of others!!!! Another satisfying thought...... When
you get their catalog, you can use it for reference, and then order from
Grainger, Fastenal, etc. Plus, your local reps now know that you will not
tolerate bullshit from them or their companies, and have seen first hand the
result of it.

I am sure that there are many differing opinions, especially from people
that are strictly retail purchasers. The beauty of a capitalist system is
that there is an end user/purchaser for everything, and if I am a business
that somewhere along the way handles, modifies, manufactures goods or
materials, I am entitled to my cut. You don't piss and moan about it, just
find a way to make it work in your favor. If you can't, it is your own
problem, move aside or be crushed under the wheels of the machine that we
have all created.

In closing, I would like to say (and I am sure you can agree) that there
is a certain satisfaction in 'going into these situations with a hot head,
ready to kick in some skull'. If I'm kept happy, I have a real cool
attitude and can be quite understanding and tolerant when dealing with my
suppliers.

Drew

"Rob Fraser" <FraserRacing"AT"RobFraser.Net> wrote in message
news:Dr2dnXL5wvy8eHHanZ2dnUVZ_uevnZ2d@comcast.com...
Quote:
Well,

Here is where I stand. I showed the letter to both Fastenal and
Grainger in separate meetings yesterday and lobbied that given a better
price margin I would not do business with McMaster Carr over this insult.
As a result. BOTH competitors have lowered my total costing and lowered my
margins to gain the influx and were very, very eager to pick up the
business that has been lost to McMaster Carr. My profit margins have now
greatly improved and I have one less headache in my life. I flat out
refuse to run a business and be told something as ridiculous as "you can't
have a catalog" The winning point is now that both Grainger and Fastenal
have given me better pricing I would have no use for McMaster anyhow. They
offered no break at all historically. So I guess this stupid bitch that
sent the letter actually helped my business by hurting theirs. Ironic is
it not?
There has never been any thing that they offered that I could not find
elsewhere for the scope of my industry needs anyway. That letter to the
CEO is in draft and I assure you it is scathing to say the least. I guess
one person can make a difference. At least I have her name so I never
hire her for the office once McMaster fires her for her stupidity. In the
last 5 years (the purge from SAP) indicated I spent about 60k with them as
a correction to my original figure. That letter is GOLD when presented
to a competitor (who were both stupefied and left shaking their heads when
presented with it). As for the Walgreen's reference it does not apply. I
have other shops and vendors in the area anyhow. I lost nothing by
ditching them as a vendor.

Respects,

Rob Fraser

Fraser Competition Engines
Chicago, IL.
 
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