Main Page | Report this Page
Computers Forum Index  »  Computer - Graphics - Applications (Photoshop)  »  Digital photo problem - equipment failure?...
Page 1 of 1    

Digital photo problem - equipment failure?...

Author Message
Here's Johnny...
Posted: Wed Nov 04, 2009 6:16 am
Guest
Hi all,

I am not a photographer (though very interested in photography!) but I do
fairly basic digital retouching for wedding customers. I have received a few
discs of photos from the same photographer a few times now with the same
problem.

About a quarter from the left border of a landscape image, a vertical,
single-pixel greenish line run through. I've zoomed in and can see a small
(maybe 2x2 pixel) white spot about 5 pixels from the top of the image, and
the green line runs vertically down from there, right to the bottom of the
image. This littel white spot looks like there's a "hole" in the image,
which is "leaking" the green line.

Can this learned forum please advise me as to why this keeps happening?

I have raised this previously with the photographer and he told me last time
it was down to a corrupted media card. That sounded wrong to me, as an IT
support pro - if the media card was corrupt, we would be having other
issues. (That's not to say he was being dishonest - he's not an IT person.)
He told me he ditched the faulty card, but here we are again. I suspect he's
mis-diagnosing the problem, and that ditching this data card too will not
fix the issue.

Could his explanation be right? I suspect it's a problem with his camera and
that he's giving me excuses to fob off having to spend money on it. I'd be
very grateful for advice, as I don't want to dismiss him if I'm wrong. He
tells me he took many more photos after the ones he took for me, and none of
them have this issue, so he reckons it's ot the camera. Then again he never
noticed this the first time, nor this time, until I raised it with him.


Thanks for reading this!
 
Mike Russell...
Posted: Wed Nov 04, 2009 6:16 am
Guest
On Wed, 4 Nov 2009 12:34:20 +1000, Here's Johnny wrote:

Quote:
Hi all,

I am not a photographer (though very interested in photography!) but I do
fairly basic digital retouching for wedding customers. I have received a few
discs of photos from the same photographer a few times now with the same
problem.

About a quarter from the left border of a landscape image, a vertical,
single-pixel greenish line run through. I've zoomed in and can see a small
(maybe 2x2 pixel) white spot about 5 pixels from the top of the image, and
the green line runs vertically down from there, right to the bottom of the
image. This littel white spot looks like there's a "hole" in the image,
which is "leaking" the green line.

Can this learned forum please advise me as to why this keeps happening?

I have raised this previously with the photographer and he told me last time
it was down to a corrupted media card. That sounded wrong to me, as an IT
support pro - if the media card was corrupt, we would be having other
issues. (That's not to say he was being dishonest - he's not an IT person.)
He told me he ditched the faulty card, but here we are again. I suspect he's
mis-diagnosing the problem, and that ditching this data card too will not
fix the issue.

Could his explanation be right? I suspect it's a problem with his camera and
that he's giving me excuses to fob off having to spend money on it. I'd be
very grateful for advice, as I don't want to dismiss him if I'm wrong. He
tells me he took many more photos after the ones he took for me, and none of
them have this issue, so he reckons it's ot the camera. Then again he never
noticed this the first time, nor this time, until I raised it with him.

This is definitely a problem with the camera. The manufacturer may replace
or repair the camera free of charge. Nikon, for example, will replace
defective coolpix sensors, even for out of warranty cameras.

Meantime, it sounds like you have a bunch of images that you need to fix,
and it can get boring, and costly in terms of your time, using the clone
tool that many times.

There are several ways to go. One effective procedure for this would be
the dust and scratches filter. Set the pixel radius to 1, and the
threshold at 55 or so. Zoom to 100%. While in Dust and Scratches, toggle
the preview check box to make sure that you not see *any* change in the
rest of the image. If you do, adjust the threshold higher. Watch for
changes in fine contrasty detail such as hair against a dark or light
background, jewelry, eyelashes, etc. You should see nothing change. Check
several different images to make sure that no detail is lost.

In the unlikely event that you do see degradation, do a one column
selection of the vertical green line, plus the cluster of green pixels you
mentioned. Turn off aliasing and set feathering to zero.

Record the procedure as an action, and apply it in batch mode to the set of
images.

Dust and scratches is very effective in this situation because it
reconstructs pixel data from adjacent pixels, in effect removing the green
line by averaging pixel data from adjacent pixels.
--
Mike Russell - http://www.curvemeister.com
 
Kabuki...
Posted: Thu Nov 05, 2009 3:39 am
Guest
"Mike Russell" <groupsRE at (no spam) MOVEcurvemeister.com> wrote in message
news:1gqu6r7l1z3r5$.dlg at (no spam) mike.curvemeister.com...
Quote:
On Wed, 4 Nov 2009 12:34:20 +1000, Here's Johnny wrote:

Hi all,

I am not a photographer (though very interested in photography!) but I do
fairly basic digital retouching for wedding customers. I have received a
few
discs of photos from the same photographer a few times now with the same
problem.

About a quarter from the left border of a landscape image, a vertical,
single-pixel greenish line run through. I've zoomed in and can see a
small
(maybe 2x2 pixel) white spot about 5 pixels from the top of the image,
and
the green line runs vertically down from there, right to the bottom of
the
image. This littel white spot looks like there's a "hole" in the image,
which is "leaking" the green line.

Can this learned forum please advise me as to why this keeps happening?

I have raised this previously with the photographer and he told me last
time
it was down to a corrupted media card. That sounded wrong to me, as an IT
support pro - if the media card was corrupt, we would be having other
issues. (That's not to say he was being dishonest - he's not an IT
person.)
He told me he ditched the faulty card, but here we are again. I suspect
he's
mis-diagnosing the problem, and that ditching this data card too will not
fix the issue.

Could his explanation be right? I suspect it's a problem with his camera
and
that he's giving me excuses to fob off having to spend money on it. I'd
be
very grateful for advice, as I don't want to dismiss him if I'm wrong. He
tells me he took many more photos after the ones he took for me, and none
of
them have this issue, so he reckons it's ot the camera. Then again he
never
noticed this the first time, nor this time, until I raised it with him.

This is definitely a problem with the camera. The manufacturer may
replace
or repair the camera free of charge. Nikon, for example, will replace
defective coolpix sensors, even for out of warranty cameras.

Meantime, it sounds like you have a bunch of images that you need to fix,
and it can get boring, and costly in terms of your time, using the clone
tool that many times.

There are several ways to go. One effective procedure for this would be
the dust and scratches filter. Set the pixel radius to 1, and the
threshold at 55 or so. Zoom to 100%. While in Dust and Scratches, toggle
the preview check box to make sure that you not see *any* change in the
rest of the image. If you do, adjust the threshold higher. Watch for
changes in fine contrasty detail such as hair against a dark or light
background, jewelry, eyelashes, etc. You should see nothing change.
Check
several different images to make sure that no detail is lost.

In the unlikely event that you do see degradation, do a one column
selection of the vertical green line, plus the cluster of green pixels you
mentioned. Turn off aliasing and set feathering to zero.

Record the procedure as an action, and apply it in batch mode to the set
of
images.

Dust and scratches is very effective in this situation because it
reconstructs pixel data from adjacent pixels, in effect removing the green
line by averaging pixel data from adjacent pixels.
--
Mike Russell - http://www.curvemeister.com

weirdly coincidental and probably off topic- was watching a TV show on
lasers
the green laser bounced off some dust particles and damaged the photo crew's
camera- similar result- damaged the sensor card (was there a laser light
show at the event?)

I have seen image from not fully charged batteries or damaged card, not
fully uploaded images but it looks more like static or half an image with
the rest static noise
if the flaw is same place every shot usually indicates in camera problem
 
Here's Johnny...
Posted: Thu Nov 05, 2009 6:16 am
Guest
Mike Russell wrote:
Quote:
On Wed, 4 Nov 2009 12:34:20 +1000, Here's Johnny wrote:

Hi all,

I am not a photographer (though very interested in photography!) but
I do fairly basic digital retouching for wedding customers. I have
received a few discs of photos from the same photographer a few
times now with the same problem.

About a quarter from the left border of a landscape image, a
vertical, single-pixel greenish line run through. I've zoomed in and
can see a small (maybe 2x2 pixel) white spot about 5 pixels from the
top of the image, and the green line runs vertically down from
there, right to the bottom of the image. This littel white spot
looks like there's a "hole" in the image, which is "leaking" the
green line.

Can this learned forum please advise me as to why this keeps
happening?

I have raised this previously with the photographer and he told me
last time it was down to a corrupted media card. That sounded wrong
to me, as an IT support pro - if the media card was corrupt, we
would be having other issues. (That's not to say he was being
dishonest - he's not an IT person.) He told me he ditched the faulty
card, but here we are again. I suspect he's mis-diagnosing the
problem, and that ditching this data card too will not fix the issue.

Could his explanation be right? I suspect it's a problem with his
camera and that he's giving me excuses to fob off having to spend
money on it. I'd be very grateful for advice, as I don't want to
dismiss him if I'm wrong. He tells me he took many more photos after
the ones he took for me, and none of them have this issue, so he
reckons it's ot the camera. Then again he never noticed this the
first time, nor this time, until I raised it with him.

This is definitely a problem with the camera. The manufacturer may
replace or repair the camera free of charge. Nikon, for example,
will replace defective coolpix sensors, even for out of warranty
cameras.

Meantime, it sounds like you have a bunch of images that you need to
fix, and it can get boring, and costly in terms of your time, using
the clone tool that many times.

There are several ways to go. One effective procedure for this would
be the dust and scratches filter. Set the pixel radius to 1, and the
threshold at 55 or so. Zoom to 100%. While in Dust and Scratches,
toggle the preview check box to make sure that you not see *any*
change in the rest of the image. If you do, adjust the threshold
higher. Watch for changes in fine contrasty detail such as hair
against a dark or light background, jewelry, eyelashes, etc. You
should see nothing change. Check several different images to make
sure that no detail is lost.

In the unlikely event that you do see degradation, do a one column
selection of the vertical green line, plus the cluster of green
pixels you mentioned. Turn off aliasing and set feathering to zero.

Record the procedure as an action, and apply it in batch mode to the
set of images.

Dust and scratches is very effective in this situation because it
reconstructs pixel data from adjacent pixels, in effect removing the
green line by averaging pixel data from adjacent pixels.

Thanks mate, I will give this a crack. I've been shown www.pixelfixer.org
and will give this a crack too. This is precisely the issue!
 
Here's Johnny...
Posted: Thu Nov 05, 2009 6:16 am
Guest
Kabuki wrote:
Quote:
"Mike Russell" <groupsRE at (no spam) MOVEcurvemeister.com> wrote in message
news:1gqu6r7l1z3r5$.dlg at (no spam) mike.curvemeister.com...
On Wed, 4 Nov 2009 12:34:20 +1000, Here's Johnny wrote:

Hi all,

I am not a photographer (though very interested in photography!)
but I do fairly basic digital retouching for wedding customers. I
have received a few
discs of photos from the same photographer a few times now with the
same problem.

About a quarter from the left border of a landscape image, a
vertical, single-pixel greenish line run through. I've zoomed in
and can see a small
(maybe 2x2 pixel) white spot about 5 pixels from the top of the
image, and
the green line runs vertically down from there, right to the bottom
of the
image. This littel white spot looks like there's a "hole" in the
image, which is "leaking" the green line.

Can this learned forum please advise me as to why this keeps
happening? I have raised this previously with the photographer and he
told me
last time
it was down to a corrupted media card. That sounded wrong to me, as
an IT support pro - if the media card was corrupt, we would be
having other issues. (That's not to say he was being dishonest -
he's not an IT person.)
He told me he ditched the faulty card, but here we are again. I
suspect he's
mis-diagnosing the problem, and that ditching this data card too
will not fix the issue.

Could his explanation be right? I suspect it's a problem with his
camera and
that he's giving me excuses to fob off having to spend money on it.
I'd be
very grateful for advice, as I don't want to dismiss him if I'm
wrong. He tells me he took many more photos after the ones he took
for me, and none of
them have this issue, so he reckons it's ot the camera. Then again
he never
noticed this the first time, nor this time, until I raised it with
him.

This is definitely a problem with the camera. The manufacturer may
replace
or repair the camera free of charge. Nikon, for example, will
replace defective coolpix sensors, even for out of warranty cameras.

Meantime, it sounds like you have a bunch of images that you need to
fix, and it can get boring, and costly in terms of your time, using
the clone tool that many times.

There are several ways to go. One effective procedure for this
would be the dust and scratches filter. Set the pixel radius to 1,
and the threshold at 55 or so. Zoom to 100%. While in Dust and
Scratches, toggle the preview check box to make sure that you not
see *any* change in the rest of the image. If you do, adjust the
threshold higher. Watch for changes in fine contrasty detail such
as hair against a dark or light background, jewelry, eyelashes, etc.
You should see nothing change. Check
several different images to make sure that no detail is lost.

In the unlikely event that you do see degradation, do a one column
selection of the vertical green line, plus the cluster of green
pixels you mentioned. Turn off aliasing and set feathering to zero.

Record the procedure as an action, and apply it in batch mode to the
set of
images.

Dust and scratches is very effective in this situation because it
reconstructs pixel data from adjacent pixels, in effect removing the
green line by averaging pixel data from adjacent pixels.
--
Mike Russell - http://www.curvemeister.com

weirdly coincidental and probably off topic- was watching a TV show on
lasers
the green laser bounced off some dust particles and damaged the photo
crew's camera- similar result- damaged the sensor card (was there a
laser light show at the event?)

I have seen image from not fully charged batteries or damaged card,
not fully uploaded images but it looks more like static or half an
image with the rest static noise
if the flaw is same place every shot usually indicates in camera
problem

There wouldn't have eben at this event, but the photog does cover a lot of
events at the Treasury casino, and bands, things like that. I'm almost 100%
certain he'd have come across lasers and I'm pretty sure you're in the
money.

Now if only I could get him to answer my calls or respond to my SMS...
 
 
Page 1 of 1    
All times are GMT
The time now is Sat Nov 28, 2009 1:12 am