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Cherry Hill, NJ - Comcast...

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$Bill...
Posted: Thu Mar 19, 2009 8:19 pm
Guest
riggor9999 wrote:
Quote:
SNIP

So the question is why did it have problems to begin with? There is no such
thing as random or one time problems. All it means is that you have not
figured out the sequence of events to recreate the problem.

If it was working ... cable modem with battery, connected to router,
connected to pc ... and as you stated - all of a suddden, one day, the
router stopped working (appeared that it did not get it's IP address
renewed) ... what changed? Especially since when you disconnected the
router and went directly from cable modem to PC it worked.

We understand resetting the cable modem via paper clip or complete powerloss
(ac and dc) fixed the issue ... it really does not explain why it stopped
working with the router, but it continued to work directly connected to the
PC.

In theory - going from router to direct PC should have never worked without
the cable modem reset.

I think it boils down to not getting all the correct info posted.
 
Justin...
Posted: Fri Mar 20, 2009 6:06 am
Guest
$Bill wrote:
Quote:
riggor9999 wrote:
SNIP

So the question is why did it have problems to begin with? There is
no such thing as random or one time problems. All it means is that
you have not figured out the sequence of events to recreate the problem.

If it was working ... cable modem with battery, connected to router,
connected to pc ... and as you stated - all of a suddden, one day, the
router stopped working (appeared that it did not get it's IP address
renewed) ... what changed? Especially since when you disconnected the
router and went directly from cable modem to PC it worked.

We understand resetting the cable modem via paper clip or complete
powerloss (ac and dc) fixed the issue ... it really does not explain
why it stopped working with the router, but it continued to work
directly connected to the PC.

In theory - going from router to direct PC should have never worked
without the cable modem reset.

I think it boils down to not getting all the correct info posted.


I disagree; I thought I was quite clear.
Gary didn't have any problems understanding.
 
riggor9999...
Posted: Fri Mar 20, 2009 6:16 am
Guest
"Justin" <justin at (no spam) nobecauseihatespam.com> wrote in message
news:gptfjj$82g$1 at (no spam) news.motzarella.org...
Quote:
riggor9999 wrote:
SNIP

So the question is why did it have problems to begin with? There is no
such thing as random or one time problems. All it means is that you have
not figured out the sequence of events to recreate the problem.

If it was working ...

Wrong.

It wasn't working. He went from having one laptop directly connected to
the cable modem, then once he got a desktop he wanted to use both at the
same time.


You never stated that the test of cable modem to router to pc, and cable
modem to pc were two different pc's!!!!

That makes a huge difference. That's where I mentioned that the modems
remember who they were last connected to connected to.

You also stated that it was working cablemodem to router to pc, and then it
suddenly stopped.

So much for methodical troubleshooting.
 
riggor9999...
Posted: Fri Mar 20, 2009 6:16 am
Guest
"$Bill" <news at (no spam) SPAMOLAtodbe.com> wrote in message
news:gptnlq$gn9$1 at (no spam) news.motzarella.org...
Quote:
riggor9999 wrote:
SNIP

So the question is why did it have problems to begin with? There is no
such thing as random or one time problems. All it means is that you have
not figured out the sequence of events to recreate the problem.

If it was working ... cable modem with battery, connected to router,
connected to pc ... and as you stated - all of a suddden, one day, the
router stopped working (appeared that it did not get it's IP address
renewed) ... what changed? Especially since when you disconnected the
router and went directly from cable modem to PC it worked.

We understand resetting the cable modem via paper clip or complete
powerloss (ac and dc) fixed the issue ... it really does not explain why
it stopped working with the router, but it continued to work directly
connected to the PC.

In theory - going from router to direct PC should have never worked
without the cable modem reset.

I think it boils down to not getting all the correct info posted.

you are 100% correct
 
$Bill...
Posted: Fri Mar 20, 2009 6:16 am
Guest
Justin wrote:
Quote:

I disagree; I thought I was quite clear.
Gary didn't have any problems understanding.

Gary is psychic - the rest of use were misinformed.
 
Justin...
Posted: Fri Mar 20, 2009 6:16 am
Guest
riggor9999 wrote:
Quote:

You never stated that the test of cable modem to router to pc, and cable
modem to pc were two different pc's!!!!

That makes a huge difference. That's where I mentioned that the modems
remember who they were last connected to connected to.

You also stated that it was working cablemodem to router to pc, and then it
suddenly stopped.

So much for methodical troubleshooting.



No.
 
Justin...
Posted: Fri Mar 20, 2009 6:16 am
Guest
$Bill wrote:
Quote:
Justin wrote:

I disagree; I thought I was quite clear.
Gary didn't have any problems understanding.

Gary is psychic - the rest of use were misinformed.


Apparently.
 
Gary...
Posted: Sat Mar 21, 2009 4:29 am
Guest
"Justin" <justin at (no spam) nobecauseihatespam.com> wrote in message
news:gpuv2q$amh$1 at (no spam) news.motzarella.org...
Quote:
$Bill wrote:
Justin wrote:

I disagree; I thought I was quite clear.
Gary didn't have any problems understanding.

Gary is psychic - the rest of use were misinformed.


Apparently.

I'm not very chic, psy or otherwise. Nor am I physic.

I didn't help solve the problem either. Once the information about the
battery solving the problem was shared, I tried to provide some helpful
hints for the next time somebody has a problem like this.

In particular, Justin wondered why cable modems have batteries, so I
answered that. I also provided a link to the user's manuals for the Arris
VoIP modems. I didn't do it earlier because I assumed a search had been
done. Appararently it wasn't.

-Gary
 
 
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